Trial Patient Payment Associate II

Job Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

• Builds and leads relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings. Raises project risks appropriately.
• Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; lead and maintain investigator funds tracker for studies transitioned to site payments.

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification / Bachelor's degree preferred Technical positions may require a certificate.

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 6 years).
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered

• Solid organizational skills and strong attention to detail
• Capable of handling multiple timeline sensitive tasks efficiently and effectively
• Flexible and able to reprioritize workload to meet changing project needs
• Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems
• Capable of working independently and as a team member
• Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)
• Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents
• Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout
• Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency sufficient for an individual to meet the requirements of the role.

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel. (Recruiter will provide more details.)