Job Description
Sr. Product Manager, Service & Equipment
R-01216317
Location: Waltham, MA; Nashville TN; South Jordan, UT
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that positively impacts a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location and Specific Information
Our Bioprocess Equipment and Automation Business Unit (BEA) is part of our Single-Use Division. BEA provides industry-leading bioprocess equipment and automation to accelerate biological manufacturing processes for upstream and downstream bioprocessing workflows.
The Product Manager develops and implements global product strategies to accelerate the growth of our ancillary equipment and service offering portfolios. This role will be a unique combination of a leading portfolio of products and services to create differentiation in the marketplace and achieve growth for the business.
A Day in the Life:
- Working cross-functionally with different product line management, R&D and equipment services teams to successfully develop short-term and long-term features to strengthen the effective equipment and remote service product offerings
- Working cross-functionally to lead demo strategy development for bioprocess equipment to enable commercial effectiveness
- Responsible for revenue, margin, customer satisfaction, and market share objectives as well as full product life cycle including product discontinuation strategies to ensure positive customer experience and smooth revenue transition.
- Provide direction for all new product introductions
- Maintain close relationships with field organization (e.g., sales and technical support) through training and active participation in the sales process, including customer visits, participating with pricing tactics, and customer support.
- Assist in identifying and developing effective promotional and sales tools and collateral marketing pieces
Education/Experience:
- Bachelor's degree in science or other related science; MBA strongly preferred
- Minimum 4+ years of product management experience with a diverse product portfolios including hardware, software, and consumables.
- Have 7 plus year of experience managing service portfolios within laboratory automation or similar industry
- Prior experience in life sciences equipment services or working on complex life sciences automation and/or digital software projects
- Portfolio planning, product rationalization, collecting Voice of Customer, Market Research, Market Strategy, Value Based Pricing
- Strong management, project management and planning skills, and comfortable making decisions and adopting changes
- Excellent written and verbal communication skills
- Ability to work in matrix organizational structure
- Travel: approximately 20+% globally
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits!
Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.