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Zendesk

Software Engineer II (iOS) - Mobile Apps

YesterdayRemote

Zendesk enables companies to build best-in-class customer service experiences across CRM channels via support, sales and customer engagement. We currently have over 150,000 paid customer accounts and power millions of customer interactions daily through our product suites including Support, Chat, Sell, Talk and Guide.

On the Mobile engineering teams, we focus on delivering the best customer experience for agents using our Support, Sell and Chat apps, which enable agents to support and engage with their customers on the go. We also power customer engagement in some of your favourite apps, via our SDK integrations, present in thousands of apps used by millions of users!

What youll be doing

  • Be part of a team of intelligent, passionate, and humble engineers who own their products and share a vision for what they build.
  • Work with the team to produce high-performance, efficient, and scalable code.
  • Be a hands-on developer - youll actively contribute to the codebase every day. You understand that you will be asked to review and work on your peers code and the other way around.
  • Actively participate in coding, pair programming, reviewing pull requests and testing.
  • Be part of the development life-cycle including conception, design, implementation, testing and release.
  • Participate and drive technical discussions and communicate your ideas or vision to others. You thrive in dealing with sophisticated problems, open to debates and brainstorming.
  • Proactively contribute to improving our infrastructure, code, and processes.

What you bring to the role

  • Experience working with Swift combined with understanding of the iOS development platform.
  • Capable of using standard libraries/APIs, knowledgeable about Object Oriented Programming and network protocols (Rest APIs, Sockets).
  • Good communication skills - you can effectively express your point of view to others and just as importantly, actively listen to others ensuring a good discussion.
  • Ambition to understand complex systems focused on identifying and decomposing requirements.
  • Passion for mobile technology and a desire to learn and grow as an iOS developer.

Where We Work

Being digital first doesnt mean were digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our Kraków office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The Poland annualized base salary range for this position is zł154,000.00-zł230,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job ID: Zendesk-ZENDUSR25053EXTERNALENUS_29553776
Employment Type: Other