Senior Site Payments Associate - FSP

Job Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

• Compiles data from multiple sources to generate payments to sites.
• Enters budgets and updates SVTs; performs study reconciliations.
• Manages refunds, credit notes, late payment fees, pre-payments or investigator reimbursements.
• Ensures adherence to country-specific regulations which affect and impact ability to pay. Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
• Builds and leads relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings. Raises project risks appropriately.
• Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
• As a senior team member, assists in providing training and guidance to junior team members.

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification / Bachelor's degree preferrable in Finance area.

• Previous experience in international corporate environment preferably with payments processing is considered advantage.

• Effective written & verbal communication skills, which include excellent English language.
• Strong organizational, attention to detail and self-management skills.
• Proven ability to handle multiple timeline sensitive tasks efficiently and effectively. Flexible and able to reprioritize workload to meet changing business needs.
• Able to proactively identify, address and prevent project related issues.
• Capable of working independently and as a team member, with minimal supervision, promoting strong team approach and serving as a role model to junior team members. Demonstrated ability to mentor and train junior staff.
• Demonstrated ability to extract and effectively analyze pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents.
• Excellent technical skills and ability to quickly learn new software; intermediate MS Excel; preferred experience with Clinical Trial Management System (CTMS) and/or Site Payment platform, EDC and financial systems.
• Good understanding of ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout.

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.