Reimbursement Specialist (Customer Service Specialist)- Future Opportunities

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future opportunities. Please note that only those who qualify will be contacted.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
• Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
• Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
• Implement Financial Means Test as required in an effort to maximize patient's prescription drug coverage
• Coordinate pharmacy processes required once funding has been obtained; and
• Acquire in depth knowledge of public / private and federal funding mechanisms.
• Responsible to report all Adverse Events to the assigned units/departments
• The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.

• Post-secondary education or equivalent in a related discipline;
• Minimum of 2 years experience in customer service, in an office setting;
• Strong proficiency in Microsoft applications (Outlook, Word, Excel);
• Professional / courteous / efficient telephone manner;
• Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines;
• Candidate must have strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• Attention to detail;
• Experience in the healthcare, pharmaceutical or insurance industry is an asset;

• Advanced knowledge of pharmaceutical distribution industry
• Working knowledge of automated warehouse operating system
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Excellent presentation skills
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

• "Remote-First" culture - flexible opportunities to work from home!
• Competitive Total Rewards Package:
  
  
  • Base salary + bonus programs
  • RRSP matching
  • Employee Share Purchase Plan
  • Flexible benefits program (in effect on day one), including:
    
    
    • Healthcare Spending Account
    • Wellness Account - to focus on your nutrition, fitness, health and well-being
• Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare
• Tuition Reimbursement + Employee Referral Programs
• Growth opportunities for career advancement
• Learning Programs, Leadership Training and Mentorship Programs to further your professional development
• Ability to make an impact in creating healthier futures
• We value diversity, equity and inclusion to foster a culture of belonging