Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Juarez Sur
Reporting to the Director, Operations the Program Manager's role involves:
What a typical day looks like:
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR)
- Numerical analysis skills for decision making.
- Advances English
- Typically requires a bachelor's degree
- Interacts regularly with executives, customers, and vendors.
- Understand the business and ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.
- Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
- Ability to effectively present information to internal and external executive management.
- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).