Inside Sales Specialist - PA/NJ

Preferred locations: New Jersey or Pennsylvania

Job Overview:

The Inside Sales Specialist position involves supporting BD's UCC HomeCare products with physicians, case managers, clinicians, rehabilitation & specialty accounts, and other key decision makers, as directed. The successful candidate will be responsible for working closely with clinicians to secure new and reorder doctor's orders (Rx) and referrals, as well as expanding the reach/use of the LINK Online portal.

The Inside Sales Specialist's main responsibilities include reaching out to physicians, case managers, clinicians, rehabilitation & specialty accounts, and other key decision makers to support BD's UCC HomeCare products. They will work closely with clinicians to secure new and reorder doctor's orders (Rx) and referrals, as well as expanding the reach/use of the LINK Online portal.

The successful candidate should have excellent communication and customer service skills to interact with clinicians regularly. They should also possess the ability to work independently in a fast-paced environment, have strong attention to detail, and be comfortable working with technology.

Overall, the Inside Sales Specialist position plays a critical role in supporting BD's UCC HomeCare products and expanding their reach/use through securing new and reorder doctor's orders (Rx) and referrals, as well as expanding the reach/use of the LINK Online portal.

ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned.

• Drive sales revenue to exceed established priorities and revenue targets within territory assigned accounts.
• Builds and maintains business relationships in assigned accounts.
• Performs virtual product demonstrations, customer education and in-service as required or requested. This includes in-service for products and electronic platforms (i.e. HCP electronic scripts portal "LINK Online")
• Following monthly, quarterly and annual sales objectives designed to meet and exceed territory revenue targets
• Work collaboratively within the patient care PODs consisting of: Territory Managers, Clinical Managers, Care Coordinators, Dedicated Documentation Coordinator and regional supervisors
• Develop clinical knowledge as it relates to UCC product lines & services
• Deliver excellence in territory management, account nurturing and selling acumen (urology, ostomy, wound, etc.)
• Control expenses within territory budgets and manage those resources per policy
• Develops and maintains accurate customer and account files, both written and electronic (outlook, salesforce.com etc.)
• In all actions, demonstrates a primary commitment to patient safety, product quality and regulatory compliance by adhering to BD Policies and all other documented quality processes and procedures (i.e. leveraging recorded line).
• Complete requested and required administrative duties in a timely manner including call reports, monthly results report and additional items as assigned.
• Perform special projects and additional duties as assigned.
• Completes and processes UCC reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established procedures and policies.
• Execute sales calls on a continuous basis, leading sales time effectively, based on sales goals presented by leadership.
• Inform supervisor of significant market changes and competitive activity.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements included in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong listening, presentation and communication skills.
• Must be able to perform at a high level in both in-person and remote environments.
• Strong capacity to adapt quickly to a changing environment.
• Strong information gathering ability, analysis, problem solving and independent thinking skills.
• Individuals will exhibit strong clinical understanding, stay current on product, programs and competitive knowledge.
• Demonstrates a sound understanding of basic mathematical processes and has little difficulty in assimilating information of a numerical nature.
• Proficient in the use of a personal computer with intermediate level of keyboarding skills, MS Excel, MS Word and BDs sales information systems.
• Travel time: varies depending on geography assigned; some overnight travel as required

EDUCATION and/or EXPERIENCE

• BS/BA preferred
• Two to four years of sales experience with demonstrated sales success.
• Salesforce.com experience preferred

LANGUAGE SKILLS

Ability to read, understand, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of healthcare professionals, executives, managers, clients and customers.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

This position works in a home office, hospital, HCP office or clinical environment. The noise level in the work environment is quiet to moderate. Frequent travel within the territory is required.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift