Job Description Summary

You are the first point of contact for our customer and will answer calls and emails in Dutch, French and English. You will provide information concerning orders, stock levels of our products, statuses of deliveries etc. Together with your colleagues, you will focus on customer engagement, satisfaction, and experience. You create solutions that your customers value.

You will collaborate with our Sales Organization and therefore it is essential that you have excellent communication skills and that you act as a strong team player. You will tackle order blocking tickets in collaboration with our Order Entry team and you will create VIP Backorder Report to support our customers in case of stock disruptions.

You do not need a medical background for this role but the willingness to learn what the products are used for will certainly help you understand the urgency of certain demands and will probably make your job even more meaningful!

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main responsibilities will include:

You have a commercial attitude; the customer is your priority!

You have a commercial and pro-active mindset and you take initiative
You have experience in working in a large and complex B2B environment
You love to support process improvement opportunities which result in efficiency
You enjoy a variety of administrative tasks
You can handle a certain level of complexity
You speak fluently Dutch, French and English

What we offer:

A varied function with international contacts
An informal working atmosphere with a dynamic corporate culture that lets you grow
An attractive remuneration package
Partial homeworking possibilities after onboarding track
A company restaurant, fitness and ironing service

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift